Most organisations have a service assurance solution in place, to ensure the uptime of their OSS. However what happens if the agent technology that feeds events into the management layer is old, or badly configured, or simply not up to the job?

The main challenges that organisations with existing agent-based solutions face, are the ever-increasing size of the agent footprint, the cost of buying, adding or upgrading the agents, and the annual support and maintenance. Additionally, much of the agent technology installed in these environments is 10 to 15 years old, and lacks innovation.

Abilisoft has developed cutting-edge agent technology that installs seamlessly into the existing environment. With a light, 30-megabyte footprint, Abilisoft agents use minimal CPU and memory.

Importantly, Abilisoft agents are intelligent and highly automated, automatically calling back to the central web server each month to check for updates, eradicating the time and cost involved in manual administration. Additionally, Abilisoft agents carry out tasks autonomously and are able to take local action.

Abilisoft's agent technology also enables organisations to make changes in the agent layer quickly and easily. This empowers IT teams to self-provision their agents to suit their business requirements, whilst drastically reducing workload and maintenance costs.

Implementing Abilisoft's agent technology is pain-free. The new, robust agents install out of the box and immediately get to work, feeding live data into the existing management platform. This empowers organisations to automate many business processes, speeds the mean time to repair, and enables even more cost savings from self-healing.

The Agent Revolution White Paper Agent Technology Abilisoft Abstraction Layer